Viral Roots Media Terms & Conditions

Introduction

These Terms & Conditions, together with our Privacy Policy and any separate written agreement entered into between Viral Roots Media and a client, govern the relevant relationship between the parties.

Where a separate written agreement contains terms that conflict with these Terms & Conditions, the separate agreement will prevail for the matters it specifically addresses.

1. Definitions and Interpretation

For the purposes of these Terms & Conditions, the following terms shall have the meanings set out below:

• "Viral Roots Media," "we," "us," or "our" refers to Viral Roots Media, the business providing marketing-related services through this website.
• "Website" refers to the Viral Roots Media website, including its pages, content, and features.
• "User," "you," or "your" refers to any individual or organization accessing or using the website.
• "Client" refers to a brand, business, organization, or individual engaging Viral Roots Media to provide marketing services.
• "Influencer" or "creator" refers to an individual or content creator who collaborates with a brand or participates in a marketing campaign.
• "Services" refers to the marketing services offered by Viral Roots Media, including influencer marketing, social media marketing, and public relations (PR) management.
• "Campaign" refers to a marketing initiative organized or managed by Viral Roots Media on behalf of a client.
• "Content" refers to text, photographs, videos, graphics, social media posts, promotional materials, and other creative materials used or produced in connection with the website or a marketing campaign.
• "Third-Party Platforms" refers to external websites, applications, social media networks, and other services operated by entities other than Viral Roots Media.
• "Agreement" refers to these Terms & Conditions, the Privacy Policy, and any applicable written agreement between Viral Roots Media and a client.

References to the singular include the plural and vice versa, where the context permits. Headings are included for convenience and do not affect the interpretation of these terms.

2. Acceptance of Terms

By accessing or using the Viral Roots Media website, submitting an inquiry, or engaging our services, you agree to comply with these Terms & Conditions and our applicable policies.

You may use our services only if you are legally capable of entering into a binding agreement under applicable law. If you represent a company or organization, you confirm that you have the authority to act on its behalf and agree to these terms.

If you do not agree with these Terms & Conditions, you should not use the website or engage our services.

For clients who enter into a separate written agreement with Viral Roots Media, the provisions of that agreement will prevail over these terms where the two documents conflict on matters specifically covered by the agreement.

3. Services Provided by Viral Roots Media

Viral Roots Media provides marketing services to brands, businesses, and other clients. Our services include the following:

Influencer Marketing

We assist clients with influencer selection, campaign planning, negotiations, content approvals, coordination, and campaign reporting. The precise scope of our involvement depends on the requirements and agreed deliverables of each campaign.

Social Media Marketing

We support businesses in planning and managing social media marketing activities to strengthen their online presence and connect with relevant audiences.

Public Relations (PR) Management

We provide PR-related services to help clients communicate their brand messages and support their public relations objectives.

The scope, deliverables, timelines, and fees for individual projects may vary depending on the client's requirements.

Viral Roots Media reserves the right to modify, update, suspend, or discontinue any website feature or service, subject to applicable law and any existing contractual obligations.

Any changes to an ongoing campaign or an agreed scope of work will be handled in accordance with the relevant client agreement.

4. Service Pricing and Payments

Viral Roots Media provides customized pricing based on the nature, scope, and requirements of each service.

Pricing, payment schedules, deliverables, and other commercial terms will be communicated to the client before the relevant engagement is confirmed. Where applicable, these details will be recorded in a quotation, proposal, invoice, or written service agreement.

Any additional work or changes to the agreed scope may require a revised quotation or additional payment, as agreed between the parties.

Clients are responsible for providing accurate billing information and making payments in accordance with the agreed payment terms.

Payment disputes, outstanding amounts, and other financial matters will be addressed in accordance with the applicable agreement and relevant law.

5. Client Responsibilities

Clients engaging Viral Roots Media are expected to cooperate with us and provide the information reasonably required to deliver the agreed services.

Clients agree to:

• Provide accurate and complete information about their business, products, services, and campaign requirements.
• Supply the necessary brand guidelines, promotional materials, and other information relevant to the project.
• Review campaign content and provide approvals or feedback within agreed timelines.
• Ensure that the materials and claims they supply are accurate and that they have the necessary rights and permissions to use them.
• Communicate any changes to campaign requirements, objectives, or timelines promptly.
• Make payments according to the agreed terms.
• Comply with applicable laws and regulations when participating in marketing activities.

Delays in providing information, approvals, materials, or payments may affect campaign schedules and deliverables.

Viral Roots Media will communicate with clients regarding relevant issues and handle any resulting changes in accordance with the applicable service agreement.

6. Influencer Campaigns and Creator Responsibilities

Viral Roots Media manages influencer marketing campaigns, including influencer selection, negotiations, content approvals, coordination, and reporting, according to the agreed scope of work.

Influencers participating in campaigns are expected to:

• Follow the agreed campaign brief and content requirements.
• Meet the agreed content submission and publication deadlines.
• Follow applicable brand guidelines and reasonable campaign instructions.
• Obtain the necessary permissions for any third-party material they include in their content.
• Ensure that their content complies with applicable laws, platform rules, and advertising disclosure requirements.
• Avoid making unauthorized claims about a brand, product, or service.
• Communicate relevant issues or delays that may affect campaign delivery.

The specific responsibilities of each influencer may be set out in a separate campaign agreement or other written arrangement.

Viral Roots Media may coordinate communication between clients and influencers to address campaign-related concerns. However, the responsibilities of each party will depend on the applicable agreement.

7. Marketing Results and Campaign Performance

Marketing results can vary depending on factors such as audience response, campaign objectives, creative content, market conditions, platform algorithms, and changes to third-party platform policies.

Viral Roots Media does not guarantee specific outcomes, including a particular number of views, followers, likes, comments, leads, sales, engagement rates, or media placements.

Campaign reporting may include available performance information and relevant observations, depending on the agreed scope of services.

Any specific deliverables or performance commitments expressly included in a written agreement will be governed by that agreement.

8. Third-Party Platforms and External Links

Our services may involve third-party platforms such as social media networks, creator platforms, analytics tools, and other external services.

The website may also contain links to third-party websites for additional information or convenience.

These platforms and websites are operated independently of Viral Roots Media. We do not control their policies, availability, security, content, algorithms, or business practices.

Third-party platforms may change their features, rules, advertising policies, or access requirements at any time. Such changes may affect campaign delivery or performance.

Users should review the terms and privacy policies of third-party services before using them.

9. Intellectual Property Rights

All content published on the Viral Roots Media website, including its text, branding, logos, graphics, design elements, and other materials, is owned by Viral Roots Media or its respective licensors unless otherwise stated.

You may access and use this content for personal or informational purposes. You must not reproduce, republish, distribute, modify, or commercially exploit website content without the necessary permission.

Content created for individual marketing campaigns, including influencer videos, photographs, social media posts, graphics, and other deliverables, may be subject to separate ownership and usage arrangements.

Unless expressly agreed otherwise, engaging our services does not automatically transfer ownership of Viral Roots Media's pre-existing materials, templates, tools, or intellectual property to a client.

Third-party materials remain subject to the rights and licensing conditions of their respective owners. Clients and creators are responsible for obtaining any permissions required for materials they supply or use, according to their respective agreements and applicable law.

Use of Influencer Images, Videos, and Promotional Materials

Viral Roots Media may use an influencer's name, face, likeness, photographs, videos, and other campaign-related content in promotional materials, including images, banners, posters, advertisements, social media posts, reels, and other marketing content. Such content may be used to promote campaigns, showcase collaborations, advertise services, and support the company's marketing and business activities, subject to the applicable agreements, permissions, and intellectual property rights. The scope, duration, platforms, and permitted purposes of such use will be determined by the agreement between the relevant parties. Viral Roots Media will obtain the necessary rights or permissions before using an influencer's content for these purposes.

Nothing in these Terms & Conditions grants either party rights to another party's intellectual property beyond those expressly agreed.

10. Privacy and Personal Information

Viral Roots Media respects the privacy of individuals who visit its website or contact the business.

Our website may collect information submitted through inquiry forms or other communication channels. Such information may include names, email addresses, phone numbers, business details, and information relevant to a service inquiry.

The collection, use, and handling of personal information are explained in our separate Privacy Policy.

By using the website or submitting information through our forms, you should review the Privacy Policy to understand how your information may be handled.

Users should provide accurate information and avoid submitting personal or confidential information that is not necessary for their inquiry.

Viral Roots Media will handle personal information in accordance with its Privacy Policy and applicable law.

11. User Conduct and Restrictions

Users are expected to use the Viral Roots Media website responsibly and in accordance with applicable laws.

You must not:

• Use the website for unlawful, fraudulent, or unauthorized purposes.
• Submit information that you know to be false or misleading.
• Copy, reproduce, or misuse website content without permission.
• Infringe the intellectual property, privacy, or other legal rights of another person or organization.
• Attempt to gain unauthorized access to the website, its systems, or associated services.
• Interfere with the security, operation, or availability of the website.
• Introduce malicious software, harmful code, or other material intended to damage or disrupt systems.
• Impersonate another person or misrepresent your affiliation with a business or organization.
• Use the website in a way that violates applicable laws or the rights of others.

Viral Roots Media reserves the right to take appropriate action when it identifies conduct that violates these terms, subject to applicable law.

12. Accuracy of Information and Website Availability

We make reasonable efforts to keep the information on our website accurate and relevant. However, website content may occasionally contain errors, omissions, or outdated information.

Information published on the website is provided for general informational purposes. It should not be treated as a guarantee of a particular service outcome or business result.

We may update website content, correct errors, or change the way certain features operate.

Although we aim to keep the website accessible, we cannot guarantee uninterrupted availability or that every feature will always operate without errors. Access may occasionally be affected by maintenance, technical issues, or circumstances outside our control.

We will make reasonable efforts to address website issues when they arise.

13. Warranties and Disclaimers

Viral Roots Media provides information through its website and offers marketing services according to the agreed scope of work.

To the extent permitted by applicable law, the website and its general informational content are provided on an "as available" basis without guarantees that the website will always be uninterrupted, error-free, or suitable for every user's particular requirements.

We do not guarantee that information obtained through third-party platforms will always be accurate, complete, or available.

We also do not guarantee particular marketing outcomes or campaign performance unless an express commitment is included in the applicable written agreement.

Nothing in this section excludes any warranty, representation, or obligation that cannot legally be excluded under applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, Viral Roots Media will not be responsible for indirect or consequential losses arising from the use of the website, reliance on general website information, or disruptions to third-party platforms.

This may include losses resulting from platform changes, service interruptions, or circumstances outside our reasonable control.

Responsibility for services provided to clients will be determined by the applicable written agreement and relevant law.

This section is intended to clarify the limits of responsibility associated with website use and the provision of marketing services. It does not remove obligations that Viral Roots Media is legally required to fulfill.

15. Indemnification

To the extent permitted by applicable law, users may be responsible for claims, losses, or expenses arising from their unlawful conduct, infringement of third-party rights, or material breach of these Terms & Conditions.

Where applicable, the responsibilities of clients and influencers concerning claims arising from content, campaign activities, or supplied materials may also be addressed in their respective written agreements.

Nothing in this section creates an obligation beyond what is permitted by applicable law or an applicable agreement.

16. Suspension and Termination of Services

Viral Roots Media may suspend or terminate access to the website or discontinue a service where reasonably necessary, including when:

• A user materially breaches these Terms & Conditions.
• Continued provision of a service would violate applicable law.
• A user engages in fraudulent, unlawful, or harmful activity.
• A relevant third-party platform or service becomes unavailable.
• Continued provision of a service is no longer reasonably feasible.

Where appropriate, we may notify the affected party and provide an opportunity to address the issue before taking action.

Clients may terminate their service engagements in accordance with the applicable written agreement. Where no separate termination procedure has been agreed, the parties should communicate to resolve the matter in accordance with these terms and applicable law.

Termination of a service does not automatically cancel outstanding payment obligations or other responsibilities that arose before termination.

Any surviving obligations relating to payment, confidentiality, intellectual property, liability, or other matters will continue to apply to the extent required by their terms or applicable law.

17. Changes to These Terms & Conditions

Viral Roots Media may revise these Terms & Conditions to reflect changes in its services, business practices, technology, or applicable legal requirements.

Updated terms will be published on this page with a revised update date.

Users are encouraged to review this page periodically to stay informed about the terms governing their use of the website.

Where required by applicable law or an existing agreement, we will provide notice of material changes or obtain any necessary consent.

Continued use of the website after revised terms take effect will be subject to the updated terms to the extent permitted by applicable law.

18. Governing Law and Dispute Resolution

These Terms & Conditions will be governed by the laws of India, subject to applicable legal requirements.

If a disagreement arises between Viral Roots Media and a user or client concerning these terms or the relevant services, the parties should first attempt to resolve the matter amicably through good-faith discussions.

If the dispute remains unresolved, the parties may pursue the remedies available under applicable law and any relevant written agreement.

The appropriate courts and any applicable dispute-resolution procedures will be determined in accordance with applicable law and the relevant agreement.

Nothing in this section prevents a party from exercising a legal right or seeking relief that cannot lawfully be excluded.

19. General Provisions

Entire Agreement: These Terms & Conditions, together with the Privacy Policy and any applicable written service agreement, govern the relevant relationship between Viral Roots Media and the user.

Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

No Waiver: A failure or delay in exercising a right under these terms does not automatically constitute a waiver of that right.

Third-Party Rights: These terms do not grant rights to third parties except where expressly stated or required by applicable law.

Assignment: Any assignment of rights or obligations under a separate service agreement will be governed by that agreement and applicable law.

20. Contact Information

If you have questions, concerns, or requests relating to these Terms & Conditions or the services provided by Viral Roots Media, you can contact us using the details below.